Fewer no-shows.

Every patient call answered, 24/7.

More 5 star reviews.

Your practice's front desk digital foundation, done-for-you: proVEN Digital Systems installs the core automated systems that keep hygiene and doctor blocks full, convert new patient calls on the first try, and take the busywork off your front desk team. You focus on care. We handle the follow-through.

  • Phones slam at 8:01 and after lunch. Voicemail eats new patient calls. Chairs don’t fill themselves.

  • Confirmations and reschedules ping-pong for days. Broken appointments wreck the day’s production.

  • Recalls and reactivations slip. Yesterday’s patients become someone else’s patients.

  • Too many tools, too many tabs. Messages hide, response times crawl, reviews stall.

We give your front desk one place to work: booking and reminders, 24/7 phone, text and chat, recall and reactivation, reviews and private feedback, all in a single inbox they can effortlessly manage. Built by healthcare operators with 20+ years fixing this exact mess.

We’ll map two fast wins you can do today, then show you how we run the rest on autopilot.

What’s costing you time and revenue in your practice?

You’re juggling phones, voicemails, texts, portals, and DMs while patients in front of you need attention now. Missed calls become missed appointments. Recalls and treatment follow-through slip. None of this is why you got into healthcare, yet it eats your day and your margins.

Missed & after-hours calls

Patients call when you’re busiest, or closed. If nobody replies fast, they move on.

No-shows & phone tag

Manual confirmations and rescheduling drain hours and still leave gaps on the schedule.

Slow follow-ups

Post-visit outreach, recalls, and reactivations slip, so repeat revenue does too.

Fragmented tools

Too many logins and subscriptions; nothing talks to each other; staff are overwhelmed.

The Digital Foundation: 5 systems that quietly run your day

What we setup and keep running.

Smart Appointment Management

Online booking, confirmations, multi-touch reminders, and easy text-based rescheduling to keep hygiene and doctor blocks full.

  • Cut no-shows with consistent, timed reminders

  • Patients confirm/cancel via SMS in seconds

24/7 Voice AI Call Answering

Every call answered, triaged, and booked. Bilingual when needed. Books new patient calls after hours so tomorrow’s schedule isn’t guessing.

  • Never let inquiries “fall through the cracks”

  • Faster replies = more booked visits

Patient Follow-Up & Retention

Auto post-visit check-ins, recall reminders, and reactivation campaigns so yesterday’s patients don’t become someone else’s patients.

  • Turn one-time visits into loyal patients

  • Automated, empathetic touchpoints

Reputation & Private Feedback

Invite happy patients to review you publicly while routing negative feedback privately for service recovery.

  • Grow recent, credible reviews automatically

  • Service recovery before it hits Google.

Unified Inbox

One queue for phone, SMS, chat, forms, and social so nothing sits.

  • Fewer tools; one source of truth (our platform)

  • Scale service without adding headcount

We’ll map two fast wins you can do today, then show you how we run the rest on autopilot.

Operational outcomes you can feel

What you notice in 30–60 days

No-Shows Drop

Automated reminders & easy rescheduling

Missed Calls Get Captured

Instant text-back & 24/7 chat

Responses Are Faster

Unified inbox + AI-assisted replies

Front Desk Workload Goes Down

Front-desk workload actually goes down

Reviews Accelerate

Reviews climb and reflect your real experience

Purpose-built for healthcare (and adaptable beyond)

Dental

Rapid wins: recalls, reminders, after-hours capture.

Medspas

High-intent inquiries need fast, consistent follow-up.

Specialty Clinics

Reduce intake friction; keep referrals moving.

Solo MDs / Concierge

Run lean without sacrificing responsiveness.

Chiropractic

Stop no-shows; keep treatment plans on track.

Hospitals

Department-level intake & follow-up, simplified.

Non-Healthcare

Same foundation, adapted to your service ops.

Assess

Brief discovery to map intake, scheduling, and follow-ups.

Install

Deploy our proVEN systems; connect lines, calendars, chat.

Iterate

Monitor dashboards; tune timing and scripts for ROI.

Built by healthcare operators - not “marketers".

RHIA Credentialed

Led by Efrain Ramirez (Founder & CEO), proVEN blends 20+ years of healthcare operations management, consulting, technology integration, leadership and an HIM background - so your systems are designed like your practice runs: efficient, compliant, and patient-friendly.

  • Single source of truth on the proVEN Platform

  • HIPAA-ready configuration & documentation

  • Clear dashboards and monthly value reviews

Simple model, zero fluff

Month-to-month after setup. We earn it every month.

One-time Implementation

We install your “digital foundation,” wire it to your workflow, and QA it end-to-end.

All-in Monthly

Platform usage, AI features, telephony, monitoring, and optimization - one line item.

Let’s fix what slows your day, and fills your voicemail

In 15 minutes, we’ll map the two systems that return the most time and revenue for your practice.

Questions?