About Us
About Us
We help independent dental practices run a faster, friendlier front desk
proVEN Digital Systems is the Front Desk OS for private practices. We replace slow callbacks and sticky notes with one integrated system that answers, books, reminds, and follows up so your team can focus on care.
Why This Matters Now
Independent practices are competing with well-funded DSOs that win on speed, access, and follow-through. Your edge is not another ad, it is a front desk that responds in minutes, not tomorrow, and that makes booking effortless for patients.
The Problem We Fix
New patients call, text, or DM. Your team is busy. Messages wait. Appointments go elsewhere.
Every hour you wait to reply, the odds drop. No online booking? Patients bounce. Manual reminders? No-shows creep up. Your team burns out playing phone tag.
proVEN’s Front Desk OS handles the first touch, the follow-up, and the finish. Patients get what they need right away. Your team keeps its sanity.
What's Inside the Front Desk OS
Live help on every channel Phone, text, DM, and webchat that greet patients in real time so nothing slips.
Online booking that fits your rules Offer new-patient slots without breaking the schedule.
Digital intake and e-forms Patients fill and sign on their phone. You get clean data.
Reminders and confirmations Multi-touch nudges lower no-shows without babysitting.
Outbound Voice AI when messages are ignored If texts and emails fail, a friendly call confirms or reschedules.
One place to track it all Conversations, tasks, and follow-ups live in a single inbox.
What Changes for Your Practice
More booked new-patient visits this week, not “someday”
Shorter response times and fewer missed calls
Fewer no-shows and smoother days
Less front-desk stress and clearer ownership of work
Who We Serve
Independent dental practices that want reliable new-patient growth and smoother operations, from solo to small multi-location.
Proof In Plain English
A hidden-in-a-plaza practice moved from slow callbacks to instant replies and saw new-patient bookings pick up within two weeks.
A short-staffed office cut no-shows after reminders shifted from “hope they read it” to consistent multi-touch outreach.
How We Work
Assess: Quick look at phones, calendars, intake, and after-hours flow.
Configure: Connect lines, rules, forms, and your knowledge base.
Prove: it Run the live demo flows on your own phone. See it work.
Support: We monitor, tune, and expand as you grow.
Meet the Founder
Twenty years in healthcare operations, tech integration, consulting, and leadership, including centralized patient access for academic health systems.
Efrain built proVEN so independents can run like the big players without adding headcount or complexity.
Based in McAllen, Texas. Serving clients nationwide.
Efrain Ramirez, BSHIM, RHIA, CPhT
Founder & CEO
Ready to see it live
Launch the Live Demo: Try it now. No sales call required.
Request a Consult: Want a guided tour and pricing for your practice
How It All Started
Stop Missed Calls
Predictable Growth
True Partnership
FewerNo-Shows
Online Booking& Forms
Want Fewer No-Shows This Month?
Turn on reminders and online booking in days.
